These terms outline how AIRLO handles enquiries, site surveys, quotations and air conditioning work. Any quotation is based on the information available at survey stage and may change if site conditions, access, electrical requirements or client instructions change. Installation dates are agreed subject to availability, product supply and access. Clients are responsible for providing safe access, relevant permissions and accurate property information. AIRLO will carry out work with reasonable skill and care using suitable materials and qualified engineers. Payment terms, warranty details and project scope will be confirmed in writing before work proceeds. Website content is provided for general guidance and does not replace a written survey or quotation.