AIRLO respects your privacy. We collect only the information needed to respond to enquiries, arrange surveys, provide quotations and deliver air conditioning services. This may include your name, contact details, property address, service requirements and any information you choose to include in a form or email. We use this information to manage your enquiry, communicate with you, provide requested services, improve our website and comply with legal obligations. We do not sell your personal data. We may share information with trusted service providers where necessary to operate the website, manage enquiries or deliver contracted services. You can request access, correction or deletion of your personal data by contacting hello@mlbmeair.co.uk. We retain enquiry and service records only for as long as reasonably needed for business, warranty, legal and accounting purposes. This policy may be updated from time to time.